Workshop

It's Your Service

Our services are adjusted around your needs and budget. We work for a set amount of time and prioritise the jobs that will get you back on your bike. We don’t just take your bike and give it a generic menu-based service – we have a chat with you, figure out your needs and suggest what we think is the best way forward.

In addition to our customised services, we’re also here if you need your suspension serviced, bike built or even packed up for shipping. Don’t see your bike related issue listed here? Get in touch and we’ll see if we can help.

Scroll down to learn more about your service options or click BOOK NOW to reserve your spot.

As an alterative to phone or text, the HUBTIGER App (or the ) can be used to be kept  fully informed throughout the service process.

As an alternative to using phone or text, you can stay fully informed throughout the service process with the HUBTIGER App (available on Google Play or the Apple Store). It’s a great tool that keeps you in the loop every step of the way.

BOOK NOW

Service Options

No. 2 Service

$185

Only $99 for July – Use Code NUMBER2

This will get your bike feeling plush.

Give us 1.5 hours to get your bike ready to tackle anything you throw at it. The extra time lets us get into the nitty-gritty and have everything running smoothly.

This service covers the basics and also gives us time to dial in some of the finer details like bleeding brakes, straightening up wheels and making sure your cockpit is set up properly.

Every bike and service is different so we work with your budget to prioritise the jobs that you want done. This is your service.

Book using the form below so we’ve got an idea of what we’re working with and then we’ll give an accurate assessment when you come in.
  • Some areas this service could address....but not limited to:
  • Full clean of frame, wheels and drive train
  • Tuning and lubrication of gears and cables
  • Tune brakes
  • Check bottom bracket and crankset
  • Cockpit bearing and bolt check
  • Spoke tension and tire pressure
  • Bearing inspection
  • Note: Parts not included

No. 3 Service

$305

Includes a free basic suspension service on your fork or shock (July Only)

This will get your bike feeling as good as new.

The 2.5 hour service allows us to get your bike ready for a big weekend of ripping down technical trails or smashing those KOMs.

With this time we’re able to make sure your suspension (if you have any!) is set up properly, that your cranks are cleaned and greased, and that any worn-out cables are replaced. We’ve enough time to regrease bearings, align derailleurs and take care of everything to make sure that your bike is in great shape.

Every bike and service is different so we work with your budget to prioritise the jobs that you want done. This is your service.

Book using the form below so we’ve got an idea of what we’re working with and then we’ll give an accurate assessment when you come in.
  • Some areas this service could address....but not limited to:
  • Full clean of frame, wheels and drive train
  • Check and straighten derailleur hanger
  • Replace gear/brake cable, then tune and lubricate
  • Clean and lubricate chain
  • Assess brake pad wear and tune brakes
  • Clean and regrease bottom bracket and crankset
  • Clean and regrease cockpit bolts and headset
  • Torque frame bolts
  • Spoke tension checked and wheels trued plus fresh sealant
  • Bearing inspection
  • Note: Parts not included

No. 4 Service

$420

This might just be the best your bike has ever felt.

Book in for our 3.5 hour service before your next multi-day adventure or when you get back from hammering the bike park. Your bike is completely stripped down, inspected, cleaned, serviced and rebuilt.

This in-depth service takes care of expert jobs like regreasing suspension linkages, replacing worn bearings, rehousing brake cables and any other specialist jobs that you want done.

Every bike and service is different so we work with your budget to prioritise the jobs that you want done. This is your service.

Book using the form below so we’ve got an idea of what we’re working with and then we’ll give an accurate assessment when you come in.
  • Some areas this service could address....but not limited to:
  • Full clean of frame, wheels and drive train
  • Check and straighten derailleur hanger
  • Replace gear/brake cable, then tune and lubricate
  • Clean and lubricate chain
  • Full brake service and retune, including bleeding
  • Clean and regrease bottom bracket and crankset
  • Clean and regrease cockpit bolts and headset
  • Torque frame bolts
  • Spoke tension checked and wheels trued plus fresh sealant
  • Pivot and bearing inspection
  • Note: Parts not included

New Bike Rebuild

$230

Mass-produced bikes assembled on the factory floor aren’t always in the best shape when they arrive at your door.

Small details get missed and they lead to the bike not feeling as good as it could. Loose bolts, a noisy drivetrain and squeaky brakes can be heartbreaking on the trails.

We take your new bike and inspect it from the ground up, making sure that absolutely everything is installed properly and built to exact standards, just like our custom builds.

We check the torque specs, grease all the right areas and have your bike running silently and smoothly.
  • Check and retorque all bolts
  • Clean and regrease all bearings
  • Clean chain and apply high performance lubricant
  • Inspect wheels for spoke tension then true if needed
  • Remove seatpost to check seat tube, then apply grease
  • Lubricate and setup suspension
  • Set tyre pressure
  • Reset cockpit and saddle height based on personal preference
  • Disassemble all pivots and rebuild
  • Bleed brakes and tidy cables
  • Remove cranks and bottom bracket to insepct frame, then apply grease
  • Check derailleur hanger and retune gears

Bike Build

$420

Have you found an incredible frame, spent time sourcing parts and need someone to put it all together? That’s something that we do.

We build custom bikes all the time, paying close attention to the smallest of details, knowing how important each part is to the build.

After a good chat to find out your preferences, we’ll set up your saddle height, bar width, suspension sag so that your bike is uniquely yours.

Bike Boxing

$99

Heading overseas on a bike trip? Moving down country? Or shipping a bike to a Trade Me buyer?

We’ll professionally pack your bike so that it arrives in the same great condition that it was packed in.

We use a specifically designed bike box so that your bike easily slips in and only needs minimal assembly when it arrives.

Price includes the box, shipping price will depend on destination.

Basic Suspension Service

$130

Suspension is a key part of mountain biking. Your fork and shock eat up rough trails and soak up huge hits – this takes a toll on these vital parts. So regular servicing is important.

It’s a good idea to bring your fork and shock after every 50 hours of riding, roughly every 6 months for your average mountain biker. Dropper seat posts need some attention too, usually needing a service after 100 hours of use.

We can also custom tune your suspension so that it’s perfect for you. We set it up so that it compliments your style, giving you confidence on tricky trails.

Pivot Service

$195

The pivots are the joints of your bike. If they’re not maintained or moving smoothly, then your bike won’t feel as good as it can, and it can make other parts wear out quicker than usual – leaving your bike feeling like an old beater.

Your pivots should be serviced once a year. Over 90 min, we strip down your bike, clean pivot hardware, regrease bearings and rebuild with the correct torques settings. If bearings are unable to be regreased, replacements can be provided and installed (cost of bearings and installation not included in service cost).

If your bike is creaking, grinding or struggling to compress, then it might be time to have your pivots serviced.

No. 1 Service

$89

This will get you up and running in no time.

Our 45 minute service is best suited to those on a budget but still want their bike in good condition for the trails. It’s also a great option for keeping your commuter roadworthy.

Have your brakes working as expected, drivetrain shifting smoothly and everything tightened up, so you’re confident every time you swing your leg over your bike.

Every bike and service is different so we work with your budget to prioritise the jobs that you want done. This is your service.

Book using the form below so we’ve got an idea of what we’re working with and then we’ll give an accurate assessment when you come in.
  • Some areas this service could address....but not limited to:
  • Quick clean of frame
  • Tune gears, lubricate cables and chain
  • Brake tune
  • Check crank and bottom bracket bearings
  • Inspect headset bearings and cockpit
  • Advise on tyre condition and pressure
  • Bearing inspection
  • Note: Parts not included

Dave LeithDave Leith
07:32 14 Aug 23
If you are investing serious money in a bike these guys are outstanding. Started off as a frame purchase and morphed into a full bike build. All of this was done by phone/email as I am in Christchurch. Could not have asked for better advice/guidance in choosing the parts and tolerance when i changed my mind! The result was a bike that arrived and has exceeded my expectations. Thanks to Jerry and all of those who helped put this bike together.
Graded EarthGraded Earth
10:25 05 Aug 23
Big ups to the fantastic crew at 3Sixty Sports built my dream enduro wheelset consisting of a mullet I9 hydra and DT 511 combination a year ago and after a year of abuse they are still in mint condition and I couldn't be happier.
Mike Chinnery-BrownMike Chinnery-Brown
18:34 01 Aug 23
Bought some brake lever adapters. Fast and accurate response to my questions for compatibility. Great service thanks!
Roger PaintingRoger Painting
04:41 01 Aug 23
Ben LeslieBen Leslie
05:59 29 Jul 23
Bike is running better than new. Competitive pricing and fast turnaround on immaculate bike service. Will be going back again for sure.
Nathan GilbertNathan Gilbert
04:44 13 Apr 23
I’ve had the ease and pleasure of working with Bruce Davey on a new build, I could not turn down. The replies, kept up to date info on the build, what was happening, the price, the whole run down and organisation of this new build. It has been second to none professionalism. Has kept me excited to see this dreadnought the whole time. Nothing has been a bother to him, any request has been met (even though I’m sure it can’t be easy at times) They have gone every extra mile to ensure this build, and dream bike of mine, will be brought to life.Thanks a million Bruce and 3sixty sports team. I look forward to working with you in the future years to come.What a service and what a team.
Chris BurgessChris Burgess
22:24 31 Oct 22
Worked with Jerry and Felipe to bring my somewhat old school Turner into the modern era.Being a 2009 frame and fork the project involved a lot of hunting around for compatible parts and experimentation.The team at 3Sixty got right behind the project and were super helpful and flexible with bringing together parts and experience and the outcome is a bike that is just awesome fun to ride (the "after" photo is post Whaka50)Great experience and great outcome - thanks team!
James ToJames To
06:39 16 Sep 22
I had my bike serviced. Particularly the shocks and forks. They have done an awesome job! My bike looks and feel brand new when I collected it. I will definitely recommend and use their services again.
Cameron HowellCameron Howell
22:49 16 Aug 22
Fantastic Service from Jerry and the team. I purchased a set of wheels and took them to Canada and Jerry’s on going support has been prompt, professional and very painless! Would highly recommend using these guys!
Stephen SpragueStephen Sprague
06:13 10 Aug 22
My family and I have had the pleasure to work with Bruce and the team at 3Sixty for the past 7 years. We have owned a total of 10 Banshee bikes built with almost every brand 3Sixty represents.Awesome to work with and always been there to help when needed.Would highly recommend 👍🏻
Kirk SargentKirk Sargent
20:38 06 Aug 22
Super bike care.I booked in my bike for a service and to source and replace a part. When I dropped it off they took the time to talk through my specific needs and agreed a service plan. They phoned me at each step, discussed what they'd found, what the next steps were and options. We agreed a full service of the suspension as well.The service was finished on time. They phoned to let me know it was finished.Great service, great communication, and when they couldn't source a new component used one from their own personal part to keep me out running.Thanks team.
David StuartDavid Stuart
00:58 24 Jul 22
3Sixty built me a bike! It was an eccentric request - a bike that would take me into 20+ years of adventuring - multi-day bikepacking, day rambling, and everything in between. Bikes have a personality and I wanted this one to be a bit fun and different. The team at 3Sixty were great- they turned my dreams into components and dealt professionally with many supply chain challenges to make a cool bike within my fairly modest budget. The result is Red Ritchey, and its happy days! Thanks 3Sixty Sports.
jonathan mortimorejonathan mortimore
04:10 16 Jul 22
I have had dealings with these guys on multiple occasions, all of which have been excellent! They have been incredibly patient and helpful with everything from sorting me out with a new frameset to sending me pictures of multiple components for colour match which eventually led to the custom built (by them) wheelset in the attached photo. I have been back again for everything from stems and droppers to another entirely custom wheelset. Great bunch of people with great service and great products to back them.Would recommend to anyone looking for some cool and special bike parts or just accidentally buy a whole new bike. Worth it.Cheers guys!
Les PorterLes Porter
11:06 28 Apr 22
Great and personal experience from first contact to final delivery, of both products and mechanical workmanship. Having your own personal contact to discuss needs, a million miles away from the large churn stores, just cashing your hard earns and desperate to get you out the door. The wheel build and new components application, with expert knowledge is outstanding and exactly what’s makes these guys special. My bike feels different level now. Outstanding.
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Give us a shout!

If you’re ready to book a service, CLICK HERE to enter your details and book a time suitable for you.  

If you’d like to discuss your dream custom build of talk about why your bike isn’t feeling as good as it used to? Or maybe you just want to stop by our shop in Auckland for a chat about bikes. Get in touch and we’ll be happy to help.