Service Options

  • Some areas this service could address....but not limited to:
  • Full clean of frame, wheels and drive train
  • Check and straighten derailleur hanger
  • Replace gear/brake cable, then tune and lubricate
  • Clean and lubricate chain
  • Full brake service and retune, including bleeding
  • Clean and regrease bottom bracket and crankset
  • Clean and regrease cockpit bolts and headset
  • Torque frame bolts
  • Spoke tension checked and wheels trued plus fresh sealant
  • Pivot and bearing inspection
  • Note: Parts not included
  • Check and retorque all bolts
  • Clean and regrease all bearings
  • Clean chain and apply high performance lubricant
  • Inspect wheels for spoke tension then true if needed
  • Remove seatpost to check seat tube, then apply grease
  • Lubricate and setup suspension
  • Set tyre pressure
  • Reset cockpit and saddle height based on personal preference
  • Disassemble all pivots and rebuild
  • Bleed brakes and tidy cables
  • Remove cranks and bottom bracket to insepct frame, then apply grease
  • Check derailleur hanger and retune gears

Bike Build


Have you found an incredible frame, spent time sourcing parts and need someone to put it all together? That’s something that we do.

We build custom bikes all the time, paying close attention to the smallest of details, knowing how important each part is to the build.

After a good chat to find out your preferences, we’ll set up your saddle height, bar width, suspension sag so that your bike is uniquely yours.

Bike Boxing


Heading overseas on a bike trip? Moving down country? Or shipping a bike to a Trade Me buyer?

We’ll professionally pack your bike so that it arrives in the same great condition that it was packed in.

We use a specifically designed bike box so that your bike easily slips in and only needs minimal assembly when it arrives.

Price includes the box, shipping price will depend on destination.

Suspension Service


Starting at $99, we offer servicing on one of the most important parts of your bike.  Suspension is a key part of mountain biking, your fork and shock eat up rough trails and soak up huge hits – this takes a toll on these vital parts. So regular servicing is important.

It’s a good idea to bring your fork and shock after every 50 hours of riding, roughly every 6 months for your average mountain biker. Dropper seat posts need some attention too, usually needing a service after 100 hours of use.

We can also custom tune your suspension so that it’s perfect for you. We set it up so that it compliments your style, giving you confidence on tricky trails.

Personalised Bike Setup


Buying a bike solely based on manufacturer size charts doesn’t guarantee a perfect fit or setup. While each size corresponds to certain height ranges, they overlook crucial factors like arm or leg length, body proportions, riding style, and flexibility.

Spend an hour with us to personalise your bike setup. We’ll handle suspension settings, cockpit setup, tyre pressures, and saddle height adjustments. Plus, we’ll guide you through recommended service intervals and tips to keep your bike running smoothly. Let’s tailor your ride just for you!

Dave LeithDave Leith
07:32 14 Aug 23
If you are investing serious money in a bike these guys are outstanding. Started off as a frame purchase and morphed into a full bike build. All of this was done by phone/email as I am in Christchurch. Could not have asked for better advice/guidance in choosing the parts and tolerance when i changed my mind! The result was a bike that arrived and has exceeded my expectations. Thanks to Jerry and all of those who helped put this bike together.
Graded EarthGraded Earth
10:25 05 Aug 23
Big ups to the fantastic crew at 3Sixty Sports built my dream enduro wheelset consisting of a mullet I9 hydra and DT 511 combination a year ago and after a year of abuse they are still in mint condition and I couldn't be happier.
Mike Chinnery-BrownMike Chinnery-Brown
18:34 01 Aug 23
Bought some brake lever adapters. Fast and accurate response to my questions for compatibility. Great service thanks!
Roger PaintingRoger Painting
04:41 01 Aug 23
Ben LeslieBen Leslie
05:59 29 Jul 23
Bike is running better than new. Competitive pricing and fast turnaround on immaculate bike service. Will be going back again for sure.
Nathan GilbertNathan Gilbert
04:44 13 Apr 23
I’ve had the ease and pleasure of working with Bruce Davey on a new build, I could not turn down. The replies, kept up to date info on the build, what was happening, the price, the whole run down and organisation of this new build. It has been second to none professionalism. Has kept me excited to see this dreadnought the whole time. Nothing has been a bother to him, any request has been met (even though I’m sure it can’t be easy at times) They have gone every extra mile to ensure this build, and dream bike of mine, will be brought to life.Thanks a million Bruce and 3sixty sports team. I look forward to working with you in the future years to come.What a service and what a team.
Chris BurgessChris Burgess
22:24 31 Oct 22
Worked with Jerry and Felipe to bring my somewhat old school Turner into the modern era.Being a 2009 frame and fork the project involved a lot of hunting around for compatible parts and experimentation.The team at 3Sixty got right behind the project and were super helpful and flexible with bringing together parts and experience and the outcome is a bike that is just awesome fun to ride (the "after" photo is post Whaka50)Great experience and great outcome - thanks team!
James ToJames To
06:39 16 Sep 22
I had my bike serviced. Particularly the shocks and forks. They have done an awesome job! My bike looks and feel brand new when I collected it. I will definitely recommend and use their services again.
Cameron HowellCameron Howell
22:49 16 Aug 22
Fantastic Service from Jerry and the team. I purchased a set of wheels and took them to Canada and Jerry’s on going support has been prompt, professional and very painless! Would highly recommend using these guys!
Stephen SpragueStephen Sprague
06:13 10 Aug 22
My family and I have had the pleasure to work with Bruce and the team at 3Sixty for the past 7 years. We have owned a total of 10 Banshee bikes built with almost every brand 3Sixty represents.Awesome to work with and always been there to help when needed.Would highly recommend 👍🏻
Kirk SargentKirk Sargent
20:38 06 Aug 22
Super bike care.I booked in my bike for a service and to source and replace a part. When I dropped it off they took the time to talk through my specific needs and agreed a service plan. They phoned me at each step, discussed what they'd found, what the next steps were and options. We agreed a full service of the suspension as well.The service was finished on time. They phoned to let me know it was finished.Great service, great communication, and when they couldn't source a new component used one from their own personal part to keep me out running.Thanks team.
David StuartDavid Stuart
00:58 24 Jul 22
3Sixty built me a bike! It was an eccentric request - a bike that would take me into 20+ years of adventuring - multi-day bikepacking, day rambling, and everything in between. Bikes have a personality and I wanted this one to be a bit fun and different. The team at 3Sixty were great- they turned my dreams into components and dealt professionally with many supply chain challenges to make a cool bike within my fairly modest budget. The result is Red Ritchey, and its happy days! Thanks 3Sixty Sports.
jonathan mortimorejonathan mortimore
04:10 16 Jul 22
I have had dealings with these guys on multiple occasions, all of which have been excellent! They have been incredibly patient and helpful with everything from sorting me out with a new frameset to sending me pictures of multiple components for colour match which eventually led to the custom built (by them) wheelset in the attached photo. I have been back again for everything from stems and droppers to another entirely custom wheelset. Great bunch of people with great service and great products to back them.Would recommend to anyone looking for some cool and special bike parts or just accidentally buy a whole new bike. Worth it.Cheers guys!
Les PorterLes Porter
11:06 28 Apr 22
Great and personal experience from first contact to final delivery, of both products and mechanical workmanship. Having your own personal contact to discuss needs, a million miles away from the large churn stores, just cashing your hard earns and desperate to get you out the door. The wheel build and new components application, with expert knowledge is outstanding and exactly what’s makes these guys special. My bike feels different level now. Outstanding.

Give us a shout!

If you’re ready to book a service, CLICK HERE to enter your details and book a time suitable for you.  

If you’d like to discuss your dream custom build of talk about why your bike isn’t feeling as good as it used to? Or maybe you just want to stop by our shop in Auckland for a chat about bikes. Get in touch and we’ll be happy to help.